Privacy Policy

Effective Date: February 27, 2026

Thought for a few seconds

Here’s a full Privacy Policy for The Wellness Center of NY, written in the same style as the Elra / Sherra versions.


Privacy Policy

1. Introduction

The Wellness Center of NY (“The Wellness Center of NY,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information, including information collected through SMS/text messaging communications.

Business Name: The Wellness Center of NY
Address: 232 East 66th Street, New York, NY, United States
Phone: (212) 980-5444
Email: [email protected]
Website: https://thewellnesscenterofny.com
Services
: Chiropractic care, posture correction, structural correction, wellness services, and related healthcare services

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

  • Name

  • Address

  • Phone number

  • Email address

  • Date of birth

  • Emergency contact information

B. Health Information (Protected Health Information – PHI)

  • Medical history

  • Treatment records

  • Chiropractic assessments

  • Posture correction and structural correction records

  • Wellness program information

  • Insurance details

C. Payment Information

  • Billing address

  • Payment details

  • Insurance information

D. SMS & Communication Data

When you opt in to receive text messages from The Wellness Center of NY, we may collect:

  • Your mobile phone number

  • Consent to receive SMS messages

  • Message interaction data, such as opt-ins and opt-outs

3. How We Use Your Information

We use your information to:

  • Provide chiropractic and wellness services

  • Schedule and confirm appointments

  • Send appointment reminders

  • Provide care-related updates

  • Process billing and insurance claims

  • Respond to inquiries

  • Send promotional or informational messages, only if you have provided express consent

  • Comply with legal and regulatory obligations

4. SMS / Text Messaging (A2P 10DLC Compliance)

By providing your mobile number and opting in, you consent to receive SMS messages from The Wellness Center of NY. These messages may include:

  • Appointment reminders

  • Appointment confirmations

  • Service updates

  • Account or clinic notifications

  • Promotional messages, if separately consented

Message Frequency

Message frequency may vary depending on your interaction with our office.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP – to cancel
HELP – for assistance

After you send STOP, you will receive a confirmation message and will no longer receive SMS communications from us unless you re-enroll.

Consent

SMS consent is not a condition of purchase or receiving treatment.

No Sharing for Marketing

Mobile information and SMS consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

5. HIPAA Compliance

As a healthcare provider, The Wellness Center of NY complies with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is handled in accordance with federal privacy and security standards.

We may use and disclose PHI for:

  • Treatment

  • Payment

  • Healthcare operations

  • Legal or regulatory requirements

A full Notice of Privacy Practices is available upon request at our office.

6. Information Sharing

We do not sell personal information.

We may share information with:

  • Insurance providers

  • Billing companies

  • Electronic health record (EHR) systems

  • SMS service providers, for appointment-related messaging only

  • Legal authorities if required by law

All third-party vendors are required to maintain confidentiality and safeguard your data.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

  • Secure electronic systems

  • Access controls

  • Encrypted communications when appropriate

  • Secure record storage

While we take reasonable precautions, no data transmission over the internet can be guaranteed to be 100% secure.

8. Data Retention

We retain records in compliance with New York state law and applicable federal healthcare regulations. SMS opt-in records are retained for compliance and audit purposes as required by mobile carrier regulations.

9. Your Rights

You have the right to:

  • Access your personal or health information

  • Request corrections to your records

  • Withdraw marketing consent

  • Opt out of SMS communications

  • File a complaint without retaliation

To exercise your rights, contact us at [email protected] or (212) 980-5444.

10. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental or guardian consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

12. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. These technologies may collect information such as browser type, device information, and pages visited. Users may disable cookies through their browser settings if they prefer.

13. Contact Information

The Wellness Center of NY
232 East 66th Street
New York, NY, United States

Phone: (212) 980-5444
Email: [email protected]
Website: https://thewellnesscenterofny.com